Resources & Getting Started with SalonInteractive as a Rosy User

Welcome to SalonInteractive and your direct access to your favorite brands with all the data and features you need to manage your inventory, sell online, market to clients, and more.

Product Catalog
As a Rosy Salon Software user, you can sync from SalonInteractive’s Product Catalog for accurate product names, sizes, SKUs, etc., for your own inventory.

For instructions for downloading new products, syncing existing products, and updating prices within your Rosy account, access this article on Rosy’s Support Center: SalonInteractive Inventory

The Product Catalog also provides product education, including descriptions, directions, and ingredients, and lives in one place for your salon and team. To access the products that you’ve downloaded for your inventory within the Product Catalog, log into Rosy.

Logging into SalonInteractive Through Your Rosy Account
Log into Rosy, click the Partners tab, and then select SalonInteractive. Next, you will see your SalonInteractive dashboard. How do I log into SalonInteractive as a Rosy User?


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Salon Ordering
Once you’ve set up your inventory and synced from SalonInteractive’s Product Catalog, you have the option to use the integrated Salon Ordering feature - available with participating distributors. It’s a great way to keep your shelves and back bar stocked.


How do I enable salon ordering?
How do I place salon orders?

Product Recommendations
One of the many perks of using SalonInteractive as a Rosy user is viewing appointments by service provider within the Recommendations feature. That way, you can send Product Recommendations to clients for recent or upcoming appointments.
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How do I make Product Recommendations?


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Email Marketing
Reach clients anytime, anywhere using SalonInteractive’s powerful marketing tools. Create engaging marketing campaigns to stay in touch with your clients and keep them informed about your products and services.

About Client Connect - Rosy Support Article

As a Rosy user, you can categorize and sort your clients based on these filtering options for Mass Email campaigns.Rosy Resources-04

You also have expanded Auto email options for Due Back, Drive Back, and Thank You email templates.
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Note:
Client Connect email marketing is available to Rosy users as part of a premium package through your software. Please see Rosy+ pricing for more information.


FAQs

How do I do the initial client data sync?
Log into Rosy and go to the Partners tab. Simply click SalonInteractive, and the direct data feed will automatically update.

Another option is to upload your clients directly into SalonInteractive. This option allows you to segment clients for targeted campaigns beyond the filtering capabilities within Rosy (e.g., clients who spent a certain amount in a specific timeframe, etc.). If you are accumulating leads for potential clients, such as a list from an event or a newsletter intake form, using the client upload feature may be an ideal option for you.

What marketing features are available to me as a Rosy user?

On Behalf Marketing and Product Recommendations are built into your SalonInteractive account and are free to use to promote your Online Store.

Client Connect email marketing is available to Rosy users as part of a premium package through your software. Please see Rosy+ pricing and How do I turn on Client Connect features? for more information.


Where do I go if I need help?

If you need help, our support team is here for you. Give us a call at 312-300-0553 or open a case at support@saloninteractive.com

More FAQs

Disconnecting

If, for any reason, you wish to disconnect your SalonInteractive account from your salon software, simply reach out to us at support@saloninteractive.com or call 312-300-0553.