Send your clients customized product suggestions using the Recommendations feature built into SalonInteractive.
DO THIS FIRST: Add your clients to your Online Store so you have quick access to their contact information when suggesting products. To add your clients, you can either connect your point-of-sale software or upload a client list:
How do I connect my POS to my Online Store?
How do I upload clients from a list?
NOTE: You have two options for sending Product Recommendations:
1. Email from your browser (desktop, laptop) - follow the instructions below
2. Text or email from your phone using the mobile app What is the SalonInteractive mobile app and how do I use it?
How to email Product Recommendations from your browser (desktop or laptop)
Log into Saloninteractive and click Recommendations in your menu.
Click Send a New Product Recommendation.
Select a client by keying in the first few letters of their name, and then select the client out of the possible options in the dropdown.
Click the Filter by Brands button and select the brand you want to recommend.
In the Product Search field, key in a few letters of the name of the product, then select the specific product you want to recommend. Repeat as needed for each product you want to suggest for your client.
Click the Send Recommendations button, and the system sends your suggestion to your client's email.
This is how your recommendation looks:
When your client clicks on the Shop recommended products button, they are taken to your Online Store, where their suggested products are waiting in a shopping cart.
Resources:
How do I upload clients?
What is the SalonInteractive mobile app and how do I use it?
How do I connect my POS to my Online Store?
If you need help, we’re here for you. Give us a call at 312-300-0553 or open a case at support@saloninteractive.com.