How do I make Product Recommendations?

Send your clients customized product suggestions using the Recommendations feature built into SalonInteractive.

DO THIS FIRST: Add your clients to your Online Store so you have quick access to their contact information when suggesting products. To add your clients, you can either connect your point-of-sale software or upload a client list:

How do I connect my POS to my Online Store?

How do I upload clients from a list?

 

NOTE: You have two options for sending Product Recommendations:

1. Email from your browser (desktop, laptop) - follow the instructions below

2. Text or email from your phone using the mobile app What is the SalonInteractive mobile app and how do I use it?

How to email Product Recommendations from your browser (desktop or laptop)


Log into Saloninteractive and click Recommendations in your menu. 
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Click Send a New Product Recommendation
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Select a client by keying in the first few letters of their name, and then select the client out of the possible options in the dropdown. 
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Click the Filter by Brands button and select the brand you want to recommend. 
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In the Product Search field, key in a few letters of the name of the product, then select the specific product you want to recommend. Repeat as needed for each product you want to suggest for your client.
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Click the Send Recommendations button, and the system sends your suggestion to your client's email. 
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This is how your recommendation looks: 
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When your client clicks on the Shop recommended products button, they are taken to your Online Store, where their suggested products are waiting in a shopping cart.
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Resources:
How do I upload clients?

What is the SalonInteractive mobile app and how do I use it?

How do I connect my POS to my Online Store?

 

If you need help, we’re here for you. Give us a call at 312-300-0553 or open a case at support@saloninteractive.com.