Welcome to SalonInteractive and your direct access to your favorite brands with all the data and features you need to manage your inventory. Here’s how to get started…
Product Catalog
As an Aura user, you can sync from SalonInteractive’s Product Catalog for accurate product names, sizes, SKUs, etc., for your own inventory.
For instructions for downloading new products, syncing existing products, and updating prices within your Aura account, these articles may be useful:
- How do I activate SalonInteractive as an Aura user?
- How do I download products from SalonInteractive to Aura?
- How do I exclude pricing from the product sync as an Aura user?
Salon Ordering
Once you’ve set up your inventory and synced from SalonInteractive’s Product Catalog, you have the option to use the integrated Salon Ordering feature - available with participating distributors. It’s a great way to keep your shelves and back bar stocked.
FAQs
How often do the product updates happen in Aura?
Automatic product syncs happen daily to ensure your data is always up-to-date.
Is there a way to exclude pricing from the product sync?
Yes. When logged into Aura, from the menu on the left, go to Inventory and then Products. From the hamburger menu in the upper right, select SalonInteractive, and uncheck the box Include price changes in automated product updates in the pop-up. You can manually change pricing as needed using the Check Prices button.
How do I know if my supplier (distributor) offers online product orders?
When you set up your SalonInteractive account, you can view available distributors for salon ordering in your area. If you have already set up your SalonInteractive account, log in and from your menu, go to Ecommerce and then Settings. Look for the distributor tile and click the plus sign in the upper right corner. On the next page you’ll see the available distributors in your area.
I’m a current Rosy user switching to Aura; how do I transfer my salon interactive account?
Access SalonInteractive’s Help Center 24/7, contact support, or call 312-300-0553 to get your login credentials.
Who do I contact for support?
Access SalonInteractive’s Help Center 24/7, contact support, or call 312-300-0553.
Access Aura's Help Center 24/7 or contact support via email (support@aurasalonware.com) or phone (501-708-4997).