Where do I view my commissions?

How to view and download your commissions and understand commissions payouts.

Viewing Commissions 

There are two ways to view your commissions in SalonInteractive: by commissions payout and by order, which is where you can download reports in order to pay your team.

1. Commissions Payouts

To view all of your commission payouts, log into SalonInteractive, go to your menu, and click eCommerce.

In the dropdown, select Commissions.

Your most recent commissions payouts will populate on the next page.

To view more recent commission payments, click the arrow at the bottom to go to the next page.

You can also use the dropdown to select commissions payouts for a specific year. 

The page will populate with all commissions payouts for that year.

Understanding Commissions Payouts

Each line represents a commissions payout and lists the dollar amount of commissions, the date of the transaction, the status of the payout, a brief description, and an option to view a report for that payout. 

In the status column, you’ll see one of four possible statuses for each payout. If a payout has been successfully paid, you’ll see a green Paid label. The details of the payout will indicate the last four digits of the bank account on file.

A red Failed label informs you that we were not able to deposit your payout and asks you to ensure your bank information is up to date.  

A blue Pending label indicates that your payout is in process and the details section lists the last four digits of your bank account.

Viewing & Downloading Commissions Payout Reports

To view a report about a specific Commissions payout, click the View report button.

From here, you can download the report as a PDF file or print it by clicking the icon in the upper right corner.

If you prefer to download a CSV file, click the Download CSV button.

A pop-up indicates that the report was emailed to you.

2. BY ORDER - EMPLOYEE COMMISSIONS

To access your employee commissions for online sales, log Into SalonInteractive and click eCommerce, then Orders.

Your most recent orders will populate the next screen.

To view more orders, either select a start and end date or one of the quick pick dates: last year, last month, last week, this year, this month, or yesterday. Click Apply Filters.

To download your commissions for this period of time, which is broken down by user or employee, click Export Commissions to CSV.