Release Notes 2023-24

We've been busy! See below for updates to our platform for 2023-2024.

We regularly release enhancements, upgrades, and bug fixes to our platform. This is part of our continued and unwavering dedication to providing the best possible experience to you and your clients. Below are recent releases:

 

July 31, 2024
The mobile app's new additions include the ability to create bundles either during the Product Recommendation process or ahead of time. Users can also remove products at the review stage, resend a recommendation, manage notifications, and monitor the success of recommendations by viewing insights. Some users who have connected their point-of-sale software to their SalonInteractve account can sync client data and, depending on the software, access their appointment information to streamline the recommendation process.

June 6, 2024
This release is the first in a major overhaul of Client Connect email marketing. It unveiled a new email campaign workflow. Look for an easier path, more robust design and editing tools, and an array of new templates to engage your clients.

April 16, 2024
The SalonInteractive mobile app has officially launched. It provides an easy way to send clients product recommendations via email and text.

February 15, 2024
There's an all-new On Behalf Marketing permissions and settings page refreshed with updated designs.

February 6, 2024
We made it easier to add your business links – like booking, website, and social media – to the footer of your Online Store. You can add that information during your setup or go back and use the Customize feature once your store has launched.

December 19, 2023
A few changes to make it easier for you to add another distributor or change your account number while setting up your Online Store.

November 2, 2023
We’ve updated our team management flow so anyone with an admin status on your Online Store can now see active, pending, and inactive team members on your team page and can even resend team invites. Team members can choose to accept or reject team invitations.

October 26, 2023
On Behalf Marketing campaigns now have headers and footers turned on by default. However, if your salon
does not have a header/footer set up for email marketing campaigns, an autogenerated header and/or footer is created for you. It will include:
        - Header - Salon Logo / Salon Name
        - Footer - Salon Logo / Salon Name and Salon Address

October 6, 2023



August 23, 2023
Minor changes for your On Behalf Marketing permissions. Your distributor permissions will stay on, and On Behalf emails will only go out for selected brands and when the distributor for that brand is running a promotion.
 
August 9, 2023
New Free and Essentials plans
Salons can choose between two subscription plans to unlock access to features that best suit their business and marketing needs.

  • Free plan includes an Online Store, Product Recommendations, salon ordering, and more.
  • Essentials plan includes everything in Free plus Client Connect marketing, automated marketing campaigns, mass email campaigns, industry-specific email templates, email tracking, and dedicated onboarding.
  • Plan selection is available during onboarding after customizing Online Store details or in the platform via subscription settings

Add-ons
Salons can choose to boost their plan with an add-on.

  • Commissions Boost: Earn 5% more on your base commission rate
  • Add-ons can be added during onboarding after plan selection or in the platform via Subscription setting

Subscription Management
Salons can view details of and manage their plan via the platform Settings menu.

Other
Also new, salons can crop their logo in their Online Store Customize settings.
 

May 30, 2023
Beauty pros customizing their Online Store can scroll through more than 30 images at a time.
 

May 10, 2023
Minor visual improvements to the platform and improved performance when loading popular brands and products for a salon’s store.
 
Plus, a better Product Recommendation Email

  • Use the Stylist’s Avatar when available
  • Product Descriptions are truncated if too long
  • CTA button goes to the cart page and not log in page


April 25, 2023
We've made some small visual changes to several pages and transactional emails from the platform.

April 19, 2023
Your Online Store checkout flow has been redesigned to offer your clients a smoother experience when they shop online with you.

February 8, 2023
Recent releases include the following enhancements for salons and salon clients:

  • Improvements to how your email campaign tracking percentages look
  • A design refresh to your client sign-up and login
  • A handy link to log into your account from the client login page
  • Client passwords only require 8 characters, plus it’s easier for them to reset passwords 
  • Themed colors for your online store work more seamlessly