Release Notes
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      Release Notes 2018-2022

      To view past updates to our platform, see below for releases through December 2022.

      We regularly release enhancements, upgrades, and bug fixes to our platform. This is part of our continued and unwavering dedication to providing the best possible experience to you and your clients. 


      December 1, 2022
      Great news! As your clients shop online with you, they will find many new improvements:

      • Salon client users can shop by category or brand in an updated menu.
      • An improved organization within the search results with a larger footprint for easier reading.
      • Filters on products show as an overlay for easier use.
      • All available sizes for each product will be displayed without having to use a dropdown.
      • Users can also add products to their cart right from the product listing versus clicking through to each product page.
      • Shoppers can view their account email and subscriptions from their profile menu.
      • Crediting a stylist is easier with search functions and avatars by stylist names.
      • Selecting a stylist to receive credit for recommending a product is easier now with easier search functionality and avatars by stylist.

      October 13, 2022
      A few tweaks to the theming features, including improved default images for some categories, the option to choose orientation when browsing Unsplash, and carousel Improvements for Brands & Categories to ensure that your clients can scroll through all Brands & Categories.

      September 29, 2022
      You can now personalize the look of your salon's online store with our new custom theming features. We've added several new color themes so you can reflect the aesthetic of your business and brand. With our custom image feature, you can now select new images for your product category headers, add your own messaging, and then link to wherever you want on your store. You can even highlight your favorite brands on your home page and connect all your business, booking, and social media links in the footer of your store so your clients can always find you.

      August 8, 2022
      Salons can filter by brands when searching for products to recommend.

      July 18, 2022
      Introducing new user notifications. The main goal is to announce interesting and useful information to salons, including new features, specific blog posts, webinar registration, etc.

      June 15, 2022
      Updates for this release include easier access to the Help Center from your SalonInteractive dashboard, a new banner color across the top of your online store, and more frequencies for subscriptions (added 4, 5, 6 months).

      May 12, 2022
      In addition to some backend improvements and minor bug fixes, we've enhanced page load times, added a loading progress bar and Google sign-in to part of the banking setup,  and improved automation of diversion files to ensure brand availability is up to date. 

      March 29, 2022
      We now use Plaid to safely verify and link your bank account to your online store, and Dwolla to seamlessly pay your commissions to your account. With this method, there are many ways in which a bank may opt to verify your account, all with easy-to-follow instructions that walk you through the process in real-time.

      How do I set up my bank account?
      What do I do if I don’t bank online?


      December 9, 2021
      For anyone new onboarding onto the platform, there are several enhancements with this release:

      • You can now preview a distributor and brands before setting up an online store.
      • A new, user-friendly dashboard makes it faster to reach some of the more popular tools:
        • Add/manage bank
        • Add clients
        • Add staff
        • Send recommendations
      • There is even an easier way to add and verify your bank using online banking.
      • Uploading clients has been simplified, accepting only CSV files + an option to ask for help converting or uploading your files.

      Also, your profile menu is now located in the top bar versus the side menu.

      October 6, 2021 
      Your product catalog on the SalonInteractive platform has a new look and feel. You can also view Pending Brands, Active Brands, and Search All Products.
      There was also an update to our return policy, which can be found in the footer of your online store. Your clients can now request a return label through the eCommerce store.

      September 2, 2021 (Release 5.37)
      Misc backend fixes.

      August 12, 2021 (Release 5.36)

      We’re continuing to evolve the look of the SalonInteractive platform and your online store, this time with a new font and subtle tweaks to our logo. We’ve also updated added a feature where your clients can click on the Global Banner Coupon, which will apply the coupon to their cart to ensure that they are able to take advantage of all possible deals and promotions.

      July 29, 2021 (Release 5.35)
      Yet more enhancements to the ecommerce platform. With this release:

      • Clicks are now tracked for mass email campaigns. That way you can see how many of your clients actually clicked any of the links on your emails, including to your online store.
      • If for any reason you turn off your salon ecommerce, your clients will no longer be able to make purchases through your online store (hint: don't turn it off!). 
      • If you remove a distributor from ecommerce settings, you will no longer be able to offer their products to your clients, but your association with that distributor.
      • If for any reason, your distributor turns off ecommerce, your clients will not be able to purchase any products fulfilled by that distributor on your online store.


      July 12, 2021 (Release 5.34)
      We're thrilled to unveil the new look of your SalonInteractive sidebar. The makeover includes a more cohesive design and a better backend user experience. The new look comes with a few changes as well, including the removal of My Brands and Transactions from the menu (don’t worry your brands are still listed) and a re-design of the Settings and Salon Orders pages. 


      June 23, 2021 (Release 5.32)

      • Credit Card processing form now includes CVV and Expiry Fields
      •  During the onboarding process (new salon users) the platform now shows your salon address preview on the Customize part of the process. 
      •  Removing your bank account information and re-validating your bank (entering your info again) now clears any rejected commissions (should you have any). That way we can process commissions in the next payment cycle.


      June 9, 2021 (Release 5.32)

      Updates include:

      • Can now add stylist images during sign-up.
      • After uploading your client(s) successfully, the marketing permission pop-up allows you to adjust your on-behalf marketing settings, including opting out of all marketing if you desire.
      • Your client's name is added to your salon commission email, so you can see who made purchases.
      • You can minimize your distributor information on mobile for easier viewing.


      May 19, 2021 (Release 5.31)

      Yet more refinements to our onboarding process:

      • Various styling adjustments.
      • Added tooltips on the Customize page, which will answer questions or give how-to advice for specific features.
      • Easier access to the Help Center from the Finalize page.
      • A new sign-in banner on mobile.
      • You can review your selections on the distributor page when the Customize Store button is selected.
      • There's now a brand confirmation step if a brand is already selected through another distributor. 

      Also, your store guests can now view their order through the order emails.


      April 29, 2021 (Release 5.30)

      New Onboarding Flow and Design 

      • Salons can sign up and pick distributors, brands, and set up their store. 
      • Banking and Number of Seats are not part of the onboarding process and are accessible in settings. 
      • Salons can resume onboarding on login until they reach the Finalize Step
        • Salons in Old Guided Setup will enter the best matching Onboarding page from guided setup (e.g. Distributor => Distributor) 
        • Salons on Banking will be directed to the Distributor Page so they can finish their banking steps later. 
      • Co-Branded Sign Up Pages are integrated with new onboarding Restricted Distributors such as Premier and DePasquale can only add one distributor only when signing up through their co-branded page. 


      New Marketing Settings Page

      • Found under Client Connect in the sidebar 
      • Salons can set On-Behalf Marketing permissions per brand/distributor. 
      • If the salon has eCommerce on, only eCommerce Brands / Distributors are shown. 

      ecommerce Improvements:

      • Cart now shows the amount needed to get free shipping
      • Out of Stock products are sorted to the end of the product list
        • This reworks logic to display eCommerce Products and needs one run of updated distributor products to work properly.
      • Large Images are scaled-down when viewing a product
      • Font Change to Nunito Sans
      • Out of Stock Ribbon has been updated.


      April 8, 2021 (Release 5.29)
      Some great news regarding coupon codes: the coupon code banner at the top of your shop screen will now take your clients to a page showing eligible products for the coupon. There’s also a link to this same page under the coupon, in the code requirements. All of this will give your clients easier access to discounts and promotions on your store. And, once a coupon code is input, it will apply coupons across all distributors that have products represented on your store.

      March 25, 2021 (Release 5.28)
      A few minor updates this in release, including setting your salon's timezone on login (if not already done) based on your salon address, the continuation of other subscribed products even if one does not go through, and a bug fix on your store preview. Also, if you have an inactive Rosy account (for which SalonInteractive is integrated), you can now detach your SalonInteractive account (as long as you are the administrator for that salon).

      March 11, 2021 (Release 5.27)

      Your clients can now use a different address for billing versus shipping and can save a subscription address per individual subscription. And, a stored address will show validations if incomplete.

      Also some fixes and enhancements to Mass emails, including better header and footer previews and brand selection for ads based on the distributor.  

      Free gifts now show in the global banner at the top of your online store.

      February 24, 2021 (Release 5.26)
      If any user needs to resend their confirmation email, the time in which the link can be used has been extended to 6 hours. Also, if your password needs to be reset, your email will automatically be confirmed if it has not been yet.

      February 10, 2021 (Release 5.25)
      Subscriptions frequency options now include 8 and 10 weeks.

      January 28, 2021 (Release 5.24)
      There's now an option to “Show Password” upon signup and login.
      Updates to days listed on Auto Email campaigns. 
      Updates the delivered count for Mass Email campaigns.

      January 21, 2021 (Release 5.23)
      It’s now easier to see subscriptions when your clients are viewing items in their shopping cart. 

      January 15, 2021 (Release 5.22)
      When viewing a subscription on the SalonInteractive platform, the product information now displays for easy reference. Also, the product information will show up on a new subscription email. This will make it easier for your salon clients to reference what they ordered as a subscription.

      January 11, 2021 (Release 5.21)
      There’s a new banner that will show up on your online store’s home page for any available coupons for brands that you carry.

      December 23, 2020 (Release 5.20)
      Your client now has the option of purchasing a product or products one time or as a subscription. The great thing with subscriptions is that provide convenience for the client and recurring income for you.

      Product Subscriptions
      All products are eligible for a subscription
      Clients can manage their own subscriptions
      Clients need to be logged in as a registered user to select product subscription

      If there are any changes, your client will be notified:
      ▪ Out of stock/availability
      ▪ Price Change
      ▪ Upcoming Charge

      December 17, 2020 (Release 5.19)
      New Look, Feel & Functionality

      • Your client’s profile pages have been redesigned
      • Your client can now shop by product category groups or by all products
      • Your clients can now change sizes if their desired product is out of stock

      When sending product recommendations and taking advantage of On-Behalf Marketing, these new enhancements could significantly increase your online sales.

      Improvements to promotions and in the overall checkout experience:

      • When your clients check out from your online store and have a different billing address versus shipping address, the system will autocomplete the fields to save time and add security for payment processing.
      • Easier visibility for any coupon codes 
      • Give your clients a last chance to take full advantage of all promotions - the coupon code will now display checkout.
      • If your client is taking advantage of promotions and does not meet the requirements for that coupon code, they will receive a friendly pop-up alerting them.

      It’s also now easier to understand your salon’s commission payment status: 

      • Pending
      • Accepted
      • Rejected
      • Next Payment

       
      December 2, 2020 (Release 5.18)
      Did you see it? Your online store has an all-new appeal. Look for the enhanced features and a more current yet elegant design with a softer color palette. All of this is designed to give your clients a more enjoyable and cohesive shopping experience. 

      October 26, 2020 (Release 5.14)
      There are some really great things happening at SalonInteractive!

      Adding more value to your online store and your clients’ shopping experience, we’re excited to announce the launch of Free Gift with Purchase. Now distributors and their brands can offer your clients fun promotions that include a free gift. How great is that? Just be sure you’ve enabled On-Behalf Marketing and Upload Clients Without Using Tags so they can help you promote your online store.

      We’ve also made it easier for you to spread the word about your online store. Now your link is at your fingertips at the top of your page.

      Give it a go! Grab your link and try one of these easy ways to promote your online store:

      Text A Product Recommendation
      How to Text Your Online Store Link to Clients
      Virtual Product Recommendations
      Top 10 Ways to Promote Your Online Store

      September 29, 2020 (Release 5.10)
      As part of our ongoing efforts to keep your online store looking fresh and inviting, we've just launched a new shopping cart and checkout design. See for yourself by either accessing through your online store link or by clicking the little shopping cart in the corner of your dashboard. You'll need to add an item to the shopping cart to see the new look.

      September 11, 2020 (Release 5.9)
      We're excited to announce the addition of Dwolla, our new payments processing solution. Dwolla makes bank verification a much easier process to ensure that you get your commissions as quickly as possible. For more information, please visit Questions About Dwolla.

      July 27, 2020 (Release 5.7)
      Our team is continually working on ways to enhance and improve SalonInteractive. Although you may not always notice the changes, just know that they are there working for you so that everybody will have a great user experience.  

      June 23, 2020 (Release 5.5)

      • New Support Phone Number
        312-300-0553
      • Mass Email Campaigns
        New filter for clients who have purchased products online There are many reasons to reach out to your clients who purchase products from you online:
        • Thank them for their continued support during these times and beyond.
        • Offer a special promotion to this segmented list.
        • Add a product club, where you offer a certain percentage off for specific purchases.
        • Yet another opportunity to build your online sales.
      • eCommerce Improvements
        Easier for salon clients to reset their eCommerce account passwords
      • And, lots of improvements that you don’t see to make everyone’s experience even better!

      May 23, 2020 (Release 5.4)

      • Updated Client Upload Feature
        There’s now an easier way to upload your client list so you can send email marketing, make product recommendations, and/or allow your brands/distributors to market on your behalf. In a few quick steps, you will be able to upload your file, match your data, and submit your clients for import. Find out more here.
      • NEW: Client Shipping Address Confirmation
        SalonInteractive is working hard to make sure that your client has a seamless shopping experience. We just released Client Shipping Address Confirmation, which ensures the accuracy of your client’s shipping address. No more typos and wrong or incomplete addresses!

      May 13, 2020 (Release 5.3)

      • Minor updates and bug fixes. No other salon-facing updates.

      March 9, 2020 (Release 5.2)
      This new release is designed to make Client Connect friendlier with added advanced features. Here’s what’s new with your Client Connect editor: 

      • The image library containing your images is now available in the toolbar editor, which simplifies your design options.
      • Additionally, you now have drag-and-drop capabilities for your artwork.
      • Want your customers’ first name listed in your email campaign? Use the Special Variables feature also found in your toolbar.


       
      February 3, 2020 (Release 5.0)

      • We’re excited to introduce the ability for you to create tags, which are custom search fields for sending out emails to your customers. Example: Clients you met at an event and uploaded into Client Connect so you can send them a special message.
      • Improvements in campaign tracking will reflect the number of clients with an email address on file.
      • It’s now easier to take advantage of on-behalf marketing, which allows distributors and brands to market on your behalf for new product launches and features. The email appears to be sent from your salon and points to products available in your store. This feature is automatically turned on for new SI users.

      January 20, 2020 (Release 4.7)

      • Overall upgrades to the platform to improve your client’s user experience.

      January 6, 2020 (Release 4.6)

      • Search box is always visible throughout your customer’s shopping experience.
      • Order ID box provides an easier way to search for client orders.
      • Brand filters provide a more natural way to search through products within available brands.
      • Bug fixes.

      December 4, 2019 (Release 4.5)

      • We made some improvements to salon online stores to make it easier to navigate in and out of the store as a salon. You no longer get stuck in your store!
      • Additional improvements were made to the search filters in the online store so clients can find their products quicker and easier.
      • Other small improvements to enhance the shopping experience.

      November 11, 2019 (Release 4.4)

      • We made many small improvements to the eCommerce UI giving your clients a better shopping experience!
      • Various small upgrades and enhancements
      • Bug Fixes

      October 28, 2019 (Release 4.3)

      • Your eCommerce Brand Pages have a new and improved look! Banners highlight your favorite lines and products from the brand!
      • Clients can search for products and filter the products by brand, category, and product line!
      • Various small upgrades and enhancements
      • Bug Fixes

      October 14, 2019 (Release 4.2)

      • We made the checkout easier for clients to sign up and buy their products!
      • Various small upgrades and enhancements
      • Bug Fixes

      October 1, 2019 (Release 4.1)

      • Distributors now have more tools to assign DSCs (Distributor Sales Consultants) to salons.
      • Various small upgrades and enhancements
      • Bug Fixes

      September 23, 2019 (Release 4.0)

      • Banner ads brought to your store by your distributors will now be displayed highlighting brands and products for your clients!
      • Various small upgrades and enhancements
      • Bug Fixes

      September 16, 2019 (Release 3.9)

      • Your eCommerce home page has a new and improved look! Clients can shop by the favorite brand and look for their products by category.
      • Various small upgrades and enhancements
      • Bug Fixes

      August 23, 2019 (Release 3.8)

      • Shopping for your favorite products is now easier than before! Clients can find their favorite brands, categories, or products in the new and improved search bar!
      • Various small upgrades and enhancements
      • Bug Fixes

      July 26, 2019 (Release 3.7)

      • We now require your deposits to be validated to pay you commissions on your eCommerce sales. We want to make sure your hard earned money goes to you!
      • Various small upgrades and enhancements
      • Bug Fixes

      June 14, 2019 (Release 3.6)

      • Mass Email Campaigns schedule in the future can now be canceled.
      • DSCs can now be "mass assigned" instead of having to do it one-by-one.
      • Billing address is now required for purchases in eCommerce.
      • Bug fixes.

      May 13, 2019 (Release 3.5)

      • Getting set up for eCommerce was already pretty easy, but we've taken it to eleven! This release introduced Guided Setup, which will walk you through the setup step-by-step, all in about 5 minutes or less.
      • If you're a Distributor, you're now able to create Global Discounts across your Brands, Product Categories, and Product Lines.
      • DSCs can now create emails with attachments to communicate with their Salons.
      • Various small upgrades and enhancements.
      • Bug fixes

      April 12, 2019 (Release 3.4)

      • Distributors are now able to create Discount/Coupon codes for use in eCommerce. As if buying on SalonInteractive wasn't already great, now clients can potentially get the same products for less!
      • We always tracked Client Connect unsubscribes, but now we're also tracking which campaign the client clicked on Unsubscribe from. It's a small enhancement but could help Salons determine which campaigns were better received than others.
      • We upgraded our ACH commissions infrastructure. You won't notice anything in the application, but it's a good thing.
      • Various small upgrades and enhancements.
      • Bug fixes

      March 6, 2019 (Release 3.3)

      • With more and more Distributors and Brands coming onto the SalonInteractive platform, Salon Clients need to be able to place orders for any and all of them. Now they can! Salons are no longer limited to a single Distributor for eCommerce. Choose one, some, or all... it's up to you!
      • We are increasing the feature set for DSCs (Distributor Sales Consultants). DSCs will be able to see previously placed Salon Orders, and even create new orders on behalf of the Salon. The DSCs will also see statistics related to eCommerce as well.
      • Bug fixes

      January 15, 2019 (Release 3.2)

      • We're excited to introduce a feature to increase eCommerce sales... Product Recommendations! For now, it's limited to salons coming from SalonRunner since it depends on Appointments, but you can recommend products to your clients, and send them an automated email suggesting they purchase them in your store. It couldn't be any easier!
      • Salons can now place orders with any of our integrated Distributors.
      • Distributors can now choose if they want to receive eCommerce New Order or Return Order email notifications.
      • A few handfuls of various small improvements and upgrades throughout the application.
      • Bug fixes.

      December 13, 2018 (Release 3.1)

      • We made a bunch of behind-the-scenes improvements that aren't evident to users, but will make setting up and managing things a lot easier for everyone.
      • A few bug fixes.

      November 2, 2018 (Release 3.0)

      • Client Connect is now fully available to Salons only using SalonInteractive!
      • Client Connect Mass Email Campaigns can now be schedule to launch in the future.
      • Mass Email Campaigns now use standalone lists, so you can now include individual Clients in a campaign... or remove Clients if you wish.
      • Salons only using SalonInteractive can now upload Clients from Excel or CSV files.
      • New Auto Email Campaign: Running Low. You can email your clients that have purchased products on eCommerce to remind them to re-purchase.
      • Improved ability to preview email campaigns, now including a view for desktop and phones.
      • Improved ability to paste more HTML tags into the email campaign WYSIWYG.
      • Lots of UI improvements.
      • Bug fixes.

      August 3, 2018 (Release 2.8)

      • New salon accounts and new users of all accounts now are required to verify their email address before continued access is allowed.
      • Stronger passwords are now required for new users. Existing users are not affected until they change or reset their password.
      • Distributors now have a simple list view of all the Brands that are available to their associated Salons.
      • A few handfuls of improvements for our internal management of the Product Catalog.

      July 12, 2018 (Release 2.7)

      • Simplified the navigation and use of "general" settings and eCommerce settings.
      • Increased the number of locations we can display Brand Ads, including within our eCommerce site.
      • Retail Ads will now direct the user to the most specific webpage possible starting with a single product, down to a default fallback URL.
      • Distributors can now have their own custom return policy. Contact support if this is something you need.
      • After ACH account numbers are saved, we now send out a reminder email 2 business days later.
      • New filters for a Salon to select Brands by All, Distributors, or eCommerce
      • Phone number is now required for new SI salon signups.
      • General UI improvements.
      • Bug fixes.

      June 20, 2018 (Release 2.6)

      • Improvements to the Salon Dashboard
      • Ability for Salon's to crop and resize their logo.
      • Distributors can now handle returns for eCommerce orders.
      • Bug fixes.

      June 1, 2018 (Release 2.5)

      • A handful of UI/UX improvements in eCommerce.

      May 24, 2018 (Release 2.4)

      • Simplified the eCommerce setup for Salons when selecting a Distributor and Brands.
      • Improvements to some salon dashboard statistics cards.
      • A new worksheet for commission details was added to the eCommerce orders excel report.
      • Bug fixes.

      April 15, 2018 (Release 2.3)

      • The Salon Dashboard has been massively expanded to include many more charts and statistics.
      • A few bug fixes.

      March 22, 2018 (Release 2.2)

      • General improvements to the UI and functionality since the initial release of eCommerce.
      • Full support for product returns and chargebacks.

      February 11, 2018 (Release 2.1)

      • Client Connect is moving over from SalonRunner, and has many improvements.
      • eCommerce!